L0
AI Absent
The organization does not use AI tools systematically. Processes are entirely manual and knowledge is dispersed across unstructured documents.
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Adoption
L0
The organization does not use AI tools systematically. Processes are entirely manual and knowledge is dispersed across unstructured documents.
L1
Some team members use ChatGPT or similar tools individually. There is no governance, results are not shared, and ROI is zero.
L2
The company has launched pilot projects with AI tools. There are standardization attempts but scalability is limited by cloud dependency and variable costs.
L3
AI is integrated into key processes. The team measures ROI. Challenges of compliance, governance, and data sovereignty are being addressed.
L4
AI agents operate 24/7, generate deliverables autonomously, and collaborate with the human workforce. The infrastructure is private, measurable, and scalable.